The night before a client’s event, they reached out with a serious problem. The button for their online seating chart ticketing system had stopped working. A button that had been working perfectly all week suddenly stopped responding right after they added a bit of text to the page.

With the show happening the next day, they needed the issue resolved right away. Waiting until regular business hours wasn’t an option.

I stepped in over the weekend, found the problem, and got everything working again so they could continue selling tickets without disruption.

This is the kind of support you rarely get from larger teams. When something critical breaks, you don’t want to open a ticket and hope someone answers on Monday. You want someone who knows your system, understands what changed, and can fix the problem right away.

If you want your site to feel stable and supported even during high-pressure moments, I offer quick evaluations to help strengthen your setup.